Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Domestic Shipping (U.S.)

We offer shipping across the United States through trusted carriers such as UPS, USPS, and FedEx.
Shipping rates are calculated at checkout based on your order weight, size, and delivery location.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Please note: Shipping times are estimates and may vary during holidays or due to carrier delays.

Local Pickup (If Applicable)

If you’re located near our warehouse in Alexandria, VA, you can choose local pickup at checkout.
We’ll notify you by email when your order is ready for pickup.

International Shipping

We currently ship to select international locations.
International shipping costs and delivery times are calculated at checkout.
Buyers are responsible for any customs fees, import taxes, or duties that may apply.

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your delivery status.

Damages and Lost Packages

CnC Nail Products is not responsible for packages damaged or lost in transit.
If your order arrives damaged, please contact the shipping carrier directly or reach out to us at info@cncgel.com we’ll do our best to assist.

Incorrect Addresses

Please double-check your shipping address before submitting your order.
We cannot guarantee changes once the order has been processed.